Just in case any emergency does occurs during your trip, we want you to know what to do:
Dial 999 or 112 for police, fire and ambulance services. The calls are free.
In case of theft, find the nearest police station (ask an assistant in a shop or bank) and report the incident with as many details as possible.
If visiting from abroad and your passport or airline tickets are stolen, contact your consulate office in London as well as the police. As in all major cities, carry a minimum of cash and keep your bags fastened and close to your body. In Britain, you're not legally obliged to carry any identification so leave your passport in the hotel safe whenever it's not needed.
There are 24-hour casualty departments at:
Central Middlesex Hospital, Acton Lane, NW10 (0181-965 5733).
Charing Cross Hospital, Fulham Palace Rd, W6 (0181-846 1009).
Chelsea and Westminster Hospital, Fulham Road, SW10 (0181-746 8000).
Greenwich District Hospital, Vanbrugh Hill, SE10 (0181-858 8141).
Guy's Hospital, St Thomas Street, SE1 (0171-955 5000)
Hackney and Homerton Hospital, Homerton Row, E9 (0181-919 5555).
Hammersmith Hospital, 150 Du Cane Road, W12 (0181-740 3030).
Lewisham Hospital, Lewisham High Street, SE13 (0181 333 3000).
Medical Express (Private Casualty Centre), 117a Harley Street, W1 (0171-499 1991). Treatment is guaranteed
within half an hour but a fee is charged for consultation (from £70) and treatment.
Royal Free Hospital, Pond Street, NW3 (0171-794 0500).
St Georges Hospital, Blackshaw Road, SW17 (0181-672 1255).
St Thomas's Hospital, Lambeth Palace Road, SE1 (0171-928 9292).
Whittington Hospital, St Mary's Wing, Highgate Hill, N19 (0171-272 3070).
University College Hospital, Grafton Way, WC1 (0171-387 9300).
Help lines and useful numbers:
AIDS Helpline 0800-567 123/4
Alcoholics Anonymous 0171-352 3001
Capital Radio Help Line 0171-388 7575. Referral and advice service
Childline 0800-1111. Advice line for children in trouble or danger
Citizens Advice Bureaux 0171-372 6888. The CAB network across London offers free information and advice through to advocacy and representation
Pregnancy Advisory Service 0171-637 8962
Rape Crisis Centre 0171-837 1600
Release 0171-734 2800. For any drugs related problems
Salvation Army. 0171-383 2772. Tracing of missing relatives for reconciliation
Samaritans 0345-909090
Terence Higgins Trust 0171-242 1010. Confidential advice on all AIDS related matters
In case of a road accident:
Do not admit liability
Ask any witnesses to give a testimony
Contact the police
Exchange names, addresses and insurance details with the other driver(s)
Get a report from the police for insurance purposes.
Lost Property
Property left on trains is held for one week at the station at which it was handed in before being forwarded to Central Lost Property, Marylebone Station, Marylebone Road, NW1 (0171-387 9400). Southern Region lost property is held at local railway stations only.
Charing Cross Station (0171-922 6061)
Euston Station (0171-922 6477)
King's Cross (0171-922 90181)
Liverpool Street Station (0171-922 9189)
Paddington Station (0171-922 6773)
St Pancras Station (0171-922 6478)
Victoria Station (0171-922 6216)
Waterloo Station (0171-922 6135)
London Transport: London Transport Lost Property, 200 Baker Street W1 (Baker Street tube). Open Monday-Friday 9.30am-5.30pm. Go in person or write with as much detail about the items as possible.
Taxis: If you leave anything in a black cab phone the Metropolitan Police Lost Property Office (0171-833 0996) Monday-Friday 9am-4pm.
Left Luggage
You can leave your luggage at the following places while you see the sights (costs vary from £1-£2.40 per item per day):
Heathrow Airport (0181-759 4321); daily 6.45am-10pm.
Euston Station (0171-928 6482); 24 hours.
Paddington Station (0171-922 6793); daily 7am-midnight.
Victoria Station (0171-928 6216); daily 7.15am-10.15pm.
Waterloo Station (0171-928 6135); Monday-Saturday 6.15am-11pm.
Embassies
Also, please keep in mind that most of the embassies have Citizens’ Services Desk where you can ask for assistance. I am listing just a few major embassies contact information. If your country hasn’t made my abbreviated list, please go to www.embassyworld.com for information on embassies worldwide.
Australia
Australia House, Strand, WC2.
Tel: +020 7379-4334
Austria
18 Belgrave Mews West, SW1X 8HU.
Tel: +020 7235-3731
Belgium
103 Eaton Sq, SW1.
Tel: +020 7235-5422
Canada
38 Grosvenor Street, W1.
Tel: +020 7258-6356
France
58 Knightsbridge, SW1X 7JT.
Tel: +020 7235-8080
Germany
21-23 Belgrave Sq, SW1.
Tel: +020 7235-5033
Ireland
17 Grosvenor Pl, SW1X 7HR.
Tel: +020 7235-2171
Italy
38 Eaton Place, SW1.
Embassy of Japan
101-104 Piccadilly W1
Tel: +020 7465-6500
Netherlands
38 Hyde Park Gate, SW7 5DP.
Tel: +020 7584-5040
Norway
25 Belgrave Square, SW1.
Tel: +020 7235-7151
Spain
24 Belgrave Square, SW1.
Tel: +020 7235-5555
Sweden
11 Montagu Place, W1H 2AL.
Tel: +020 7917-6413
Switzerland
16-18 Montagu Place, W1H 2BQ.
Tel: +020 7723-0701
United States
24-32 Grosvenor Square, W1A 2LH.
Tel: +020 7499-9000
